The centre’s website has been updated with a message from intu CEO, Matthew Roberts, assuring the public that the destination will open with a number of new safety measures in line with the Government guidance.
The update states: ‘To keep people safe and to help everyone get used to a new way of shopping, we will follow detailed and adaptable plans that have been created by some of the best brains in our business. We have looked at every element of what we need to do to run our centres as safely as possible and while we have common principles that have guided our decisions, each centre is unique and therefore has its own bespoke plan.’
Sharing that the visitor experience is going to be different for both customers and staff, Roberts says the team are doing everything possible to help people feel confident when visiting the centre, with public safety being the number one priority.
‘Social distancing is essential and as we start to see more stores re-open, we will have a range of additional safety measures in place to support this. Our teams will be managing the number of visitors inside our centres and we will have controls in place at entrance and exit points to allow us to do this effectively.’
Announcing updates and reopening news on the Trafford Centre social pages, a number of food and drink favourites have already opened in the centre, including Pizza Hut, Five Guys and the M&S Foodhall, with a number of home stores reopening more recently such as HomeSense and Next Home.